If you have received a damaged glass jar item, please get in touch with us within 24 hours of receiving your order. You can contact us via Email/WhatsApp/Signal between 9am to 6pm, Monday to Saturday, to request a full refund or exchange. 如玻璃樽醬料產品有任何損壞，請喺收到您嘅訂單後24小時內電郵/WhatsApp/Signal/同我哋聯絡，以便辦理退款換貨 辦公時間：星期一至星期六9am-6pm Operating Hours: Mon to Sat 9am-6pm Email: [email protected] WhatsApp/Signal: 60449122 We do not accept exchanges or returns for any apparel items. 所有服裝產品不設退貨或換貨 Once an order has been submitted, it cannot be cancelled. 所有訂單一經提交後不能取消